Keep your website updated with our
website maintenance service
that's reliable, fast and secure.
1. User Experience
The last thing you want for your business is for customers to experience frustration when dealing with you or when trying to find the information they need to make decisions. Changes to web browsers and changes to other websites can impact user experience on your website. Because of this, it is vital to be sure that when a customer clicks on a link, it takes them to the desired place.
Oh, and don’t forget to update your content! Information in your industry may change rapidly and the data that you have on your website become outdated sooner than you think. Regularly updating your content is a clear signal to your visitors (and search engines like Google) that your website is active and up to date.
2. Sales Impact
Being able to get their questions answered is essential for your customers to take the steps to buy your products or hire your services. A regular website maintenance plan lets you catch if forms and other methods of contacting your business are not working properly so that you do not lose any leads. In the long run, a small investment in maintenance will pay off for your business.
Let’s face it, hackers out there are hard at work every day presenting us with increasingly complex new threats. Applying the latest security updates to your content management system (CMS) avoids leaving your website wide open to their attacks and ensures that your information, and that of your customers, is secure.
Whichever route you wish to pursue to keep your website in top shape, remember that the company that you choose to assist you is really an extension of your team, a specialized task force. It is there to free you up from having to remain vigilant over these details so that you can deal with your clients and focus on what you do best: your business.
Website maintenance is important to any business, regardless of size. Your website is a worldwide window into your business and it can have a big impact on how the value of your product or service is perceived. A well-maintained website is critical for real-time service industries. All businesses need regular website maintenance to attract and retain customers, maintain search engine rankings and present new information, products and services to the public. Website maintenance is also required to maintain the value of the website over time.
A well-maintained website attracts new customers and maintains the interest levels of existing customers. Your website should be customer centered and kept relevant by routinely refreshing the content and ensuring that customer contact points are in good working order.
Website maintenance is critical to search-engine rankings. Websites with old content rank lower in search engine listings. Some search engines, including Google, check your page's “if-modified-since” HTTP header to determine whether it is worth crawling. Failing to make frequent modifications could cause you to be pushed below active competitors in the listings and cost you business over time.
Keep your content updated.
Keeping your website updated with fresh content will help boost your website traffic, sales and leads and encourage users to stay longer on your website. Fresh content is such a critical part to getting found online that Google filed a patent named Document Scoring Based on Document Content Update, that scores the freshness of your content.
Hassle free service.
Simply call or email us when there is an issue with your website or an update is needed and let us handle the rest. We will get back to you when the issue is resolved or your update is completed, including text and image changes to existing pages, adding videos, plugin updates, browser update and more.
Save valuable time.
If there are any issues with your website hosting or website, save time by simply contacting us via phone or email and we will take care of everything. No need to experience long wait times or waiting for a tech support at a hosting company, we handle everything for you, keep you updated on the progress and let you know when the issue is fixed.
When you purchase an ongoing maintenance agreement you will receive priority placement in our service queue for any updates and changes needed to their website. With expedited service you can will move to the front of the line and benefit from faster turnaround times, on any updates or issues that you may need.
Google Analytics setup & integration.
Keep track of your website visitors and your conversion rates by getting website statistics and data in order to improve sales. We will setup and install Google Analytics onto your website, including setting up goals tracking to track your conversion rate. We can even create custom reports on your website statistics to be sent to you via email each month.
Advanced security & website protection.
More and more small businesses are experiencing cyber-attacks, this leads to website downtime, stress and a loss of business when customers and prospects cannot access your website. Captivate Designs takes the necessary steps to protect your website. If your website is compromised we will take the necessary steps to restore it at no additional cost to you.
Website backup & storage.
We will backup and store a copy of your website files so that it can be easily be reloaded if there are any service interruptions. This saves you time and money and a lot of frustration from having to start from scratch in the even there is an issue with your website. Have peace of mind knowing that we have got your website covered.
Cross Browser Testing & Updates.
Web browsers such as Firefox, Chrome, Safari and Internet Explorer are constantly trying to find ways to provide speed and security to web users. As a result new updates are constantly being made to web browsers, which may affect how your website looks on one web browser over another. We will update your website so it remains compatible across all browser to ensure that it is always performing at its optimal best and the user experience is the same across all web browsers.